FAQs
Q. Do I have to pre-book my visit?
A. We have General Admission tickets to purchase on arrival if you prefer to pay on the day. We would recommend pre-booking for events to enable us to manage the flow of vehicles coming in and out of the Estate. Click here to book your tickets.
Q. Are drones allowed?
A. We do not allow drones on site without prior approval from ourselves. Please contact us before using a drone on the Gwrych Castle Estate.
Q. Can I visit the I’m A Celebrity… Get Me Out of Here set?
A. As is the case with many TV productions filmed on location, built sets are usually removed once filming has finished. However, a few elements have been retained within our historical exhibition. Items include the famous telephone box, privy and items in the exhibition area which were used on I’m A Celebrity… Get Me Out of Here!
Q. Are you dog friendly?
A. Yes. We allow well-behaved dogs in our interior and exterior areas. We ask all owners to keep their dogs on leads at all times. We also advise dog owners to bring water & a water bowl; we currently do not have the facilities for this.
Q. Do you have parking at the castle?
A. Yes. Parking is provided in front of the castle.
Q. Are any of the interior areas open?
Yes. The Chapel, Nant-y-Bella Stairs, Dairy, Bakehouse, Bothy, Garages, Coach House and Writing Room are all open to visitors.
The Entrance Hall is also open on days when building work is not taking place. It provides a viewing area where visitors can see the progress of the restoration.
The main house is currently undergoing restoration, so public access is limited. Guided hard-hat tours are available, offering the opportunity to explore parts of the main house and learn more about the restoration work.
Q. How accessible is Gwrych Castle?
A. You can find more information about Accessibility here: https://www.gwrychcastle.co.uk/accessibility/
Q. Do you have a café or toilet facilities?
Yes. Mains water has now been connected to the castle, and we are working to install permanent toilets as part of the restoration. In the meantime, chemical toilets are available on site.
Our pop-up café in the Garages serves light snacks and refreshments, and there is a bar in the Coach House. Local businesses also sell refreshments during selected events and weekends, with seating available along the visitor route.
You are welcome to bring a picnic to enjoy on the East Lawn.
Q. Do you have a shop at Gwrych Castle?
Yes. You’ll find our shops in the Visitor Centre within the car park and in the Garages in the Coach House Courtyard. You can also buy Gwrych Castle merchandise through our online shop.
Q. What ID is required for Concession tickets?
A. Over 65’s and Abergele, Llanddulas & Rhyd-y-Foel residents qualify for concession tickets. Proof is required on arrival in the form of a driving license, passport or recent utility bill. General Admission prices will apply if ID is not provided.
Q. What ID is required for Carer tickets?
A. One carer ticket is valid per each full-paying visitor. Proof must be presented on arrival or adult entry will be charged. Proof includes DLA, Carer’s Passport, Carer’s ID or MAX Card.